Terms and Conditions

Refundable Damage Deposit | Two days before checkin we authorize to charge your credit card USD$200 damage deposit and two days after checkout this is released if no damage has been found. We reserve the right to keep damage deposit if damage has occurred.

Pet Policy| Pets are NOT permitted under any circumstance unless authorized. Evidence of a pet will be grounds for immediate termination of the rental agreement. Evidence of a pet will result in an additional $100 cleaning fee.

Smoking Policy| Smoking is NOT permitted under any circumstance within the interior of the property, including the garage. Evidence of smoking with be grounds for immediate termination of the rental agreement. Evidence of smoking will result is an additional $100 cleaning fee.

Authorized Use| Guests will use the property only as a vacation rental residence. Guests will use the property for lawful purposes only and will comply with any and all legal regulations.

Guest Duties| Guests will maintain the property in the condition they received the property upon arrival, and will only use the property in a careful and lawful manner. Guests will pay for any damage to the property, including, without limitation, any necessary or appropriate maintenance and/or repairs required because of guests damage. Guest is responsible for securing the property which includes windows and doors. Guest will be responsible for any losses incurred due to guests failure to properly secure the property. Guest is responsible for reporting any property damage or equipment not in operating condition upon arrival, unless otherwise informed in writing from Management.

Damage | Any unintentional damages to the rental unit interior that may occur during your stay will be charged to you and are your responsibility to cover. Damages must be disclosed to Management before or upon check-out of your stay. Any damages that exceed $10.00 will be charged to the guest. The guest shall be responsible for all damages or alterations caused by the guests intentional negligence, or damages caused by any person within the guests party during the specified rental period. Should any damages or alterations be noted upon inspection after the guests departure, guest agrees to pay for the entire cost of repairs. Guest authorizes the credit card on file to be charged. If the charges or damages exceed the guests credit limit, the guest agrees to pay the difference immediately.

Check- In Policy| Check-in is 4pm or later. No early check-ins are available unless previously arranged with Management. If any guests arrive prior to 4pm without permission from Management fees will apply. If Management finds guests have checked in prior to 4pm on the scheduled check in day without permission a ½ days rent will be charged to the guests card on file. Guests may call or email 24 hours in advance to request and early check-in, Management can not allow an early check-in outside of 24 hours’ notice. Early check-ins vary with the schedule of the property the guest has booked.

Check- Out Policy| Check-out is 10am or earlier. No late check-outs are available unless previously arranged with Management. If any guests depart later than 11:00am without permission from Management fees will apply. If Management finds guests in the property later than 11:00am on the scheduled check-out date, a ½ days rent will be charged to the guests card on file. Guests may call or email in 12 hours advance to request a late check-out, Management can not allow a late check-out outside 12 hours’ notice. Late check-out approvals vary with the schedule of the property the guest has booked. Additionally, upon check-out guest will follow the check out procedure which was sent to you by Management.

Maximum Occupancy| The maximum number of guests is listed within the properties description. Additional guests that exceed the maximum number of guests allowed will result in immediate termination of this rental agreement and guest will forfeit all rental fees.

Operation of Equipment| Guests will use and/or operate all furniture, furnishings, appliances, electric, gas, and plumbing fixtures located in and around the property safely and only for their intended purposes. If guest does not know how to properly use/operate any equipment, guest is to contact Management for instructions. Any damage caused by guests misuse will become the responsibility of the guest to have repaired and/or replaced.

Noises and Disturbances| Guest will behave in a civilized manner and will respect the rights of surrounding property owners and guests. Guest will not disturb, annoy, endanger, and/or interfere with surrounding property owners and guests. If excessive noise or disturbances occurs resulting in notification by police or neighbors, guests may be asked to vacate the property and will forfeit the reservation and any money paid.

Parking| Vehicles are to be parked in designated parking areas only. Any illegally parked cars are subject to towing; any applicable fines/towing fees are the sole responsibility of the vehicle owner. Management assumes no liability. If the guests check out and don't leave the garage door opener, or house keys at the property a $100 fine will be charged to the guests card on file.

Property Alterations| Guest will not make any alterations in or to the property, including moving furniture, paintings, rewiring or moving electronics (TVs, stereos, etc.) Guest will not use fastening devices, nails, or adhesive materials on walls or furniture. All media devices, TVs, Stereos, Gaming systems, etc.. will be left in working order. You will be charged if you unplug or reconfigure devices and we need to troubleshoot or restore the system to working order for the next guest.

Wireless Internet / Telephone/ Satellite TV| Wireless internet and Satellite TV are considered luxury amenities, guest acknowledges no refunds or discounts will be given if the internet service or Satellite service is not functioning. Management will do everything within their control to ensure the internet is fully functioning for each guests reservation. Most cell phones have good reception in Spokane, please check with your service provider to determine coverage. Management is not responsible for limited or non-existent coverage.

Housekeeping| Linens and towels are provided in each property. Daily housekeeping is NOT included within the reservation booking total. Guests can request housekeeping for an additional fee. Management cannot guarantee housekeeping will be available, this will depend upon the cleaning schedule of Management.

Fireplace Policy| Guest agrees to NOT throw any paper or other combustible materials into the fireplace. Guest agrees to build a fire within reasonable size to the fireplace, guest will not overfill the fireplace.

Storm/ Road Conditions/ Property Conditions| Guest acknowledges that no refunds will be given for storms that alter your plans. Mountain roads are winding and steep, we highly recommend a four wheel drive and/or chains during the snow months. Management does not refund due to (A) inclement weather; (B) malfunction of equipment and/or any Property amenities (e.g. TVs, DVDs, telephone, hot tub, internet, etc.) (C) Acts of God i.e. natural disasters or other acts beyond our control. Management will make a reasonable effort to ensure repairs are made and that all equipment is kept in good working order and condition. We HIGHLY recommend travel insurance!

Transportation Requirements| Guests may need to have a car or some other form of transportation in order to easily access restaurants, shops, and other services/ activities. Management units are privately owned, no transportation service is available to guests.

Indemnification| Guests will defend, indemnify, and hold Management, and Management members, managers, employees, agents, contractors and authorized representatives, harmless for, from, and against any and all claims, actions proceedings, damages, liabilities, injuries, losses, and expenses of every kind, whether known or unknown, including, without limitation, reasonable attorney fees, resulting from or arising out of, whether directly or indirectly, the following: (a) any injury or death to any person; (b) any loss, theft, vandalism, and/or damage to the Property; and/or (c) Guests breach and/or failure to perform any guests obligation under this Rental Agreement.

Inspection of Property| Management representatives and agents may enter the Property, at any time with or without prior notice, for any of the following purposes: (a) making necessary or agreed maintenance, repairs, decorations, alternation, or improvements to the Property, or to supply necessary or agreed services; (b) to verify that Guest has complied with the terms of this Agreement; and/or (c) in case of an emergency. Management will give notice whenever possible.

Remedies| Each provision contained in this Agreement will be treated as a separate and independent provision. The un-enforceability of any one provision will in no way impair the enforceability of any other provision. This Agreement will be governed by and construed in accordance with the laws of the State of Washington, and venue for any action concerning the Agreement will lie in Spokane County, Washington. If litigation or arbitration is instituted to enforce or determine the parties rights or duties arising out of the terms of this Agreement, the prevailing party will recover from the losing party reasonable attorney fees incurred in such proceedings to the extent permitted by the judge or arbitrator. If there is more than one Guest, each Guest will be jointly and severally liable for the performance of each and every guest obligation arising out of or under this Agreement. The termination of this Agreement, regardless of how it occurs, will not relieve a party of any obligations that have accrued before termination.

Contact

Stay Washington
Kim
Spokane
+15094757200